Case studies collection
Challenges faced by institutions for the welcoming and integration of international students & staff
Introduction
As universities become more international, welcoming international students and staff is more important than ever. However, creating a smooth transition for them often comes with its own set of challenges, especially when it comes to how universities are organised to support these groups. From cultural differences and language barriers to finding the right support systems, universities face a variety of issues in making their campuses truly welcoming.
This collection of case studies aims to take a closer look at some of the problems universities encounter when it comes to the internal structure of their internationalisation efforts. We’ll explore how universities handle the logistics of supporting international students and staff, what works well, and where things can go wrong. By diving into these real-life examples, we hope to shed light on practical solutions and insights that can help universities create a more inclusive and welcoming environment for everyone.
The project partners have collected 37 cases that have been classified:
- By EU values:cases relating to human dignity, freedom, democracy, equality, rule of law and human rights.
- Access to cases by clicking here. Or by copying and pasting this URL if the direct link is failing: https://padlet.com/camillesauvage1/case-studies-access-by-eu-values-wxthui4lh0aalbul
- By topics addressed: cases relating to onboarding & integration, access to facilities & support, Intercultural preparedness & awareness, admissions, administration.
- Access to cases by clicking here. Or by copying and pasting this URL if the direct link is failing: https://padlet.com/camillesauvage1/case-studies-access-by-topic-addressed-kkhyksfkp5tv0v34
Each case follows the same structure:
- Description of the problem faced
- Introduction and background
- Contextualising the case/case description
- Solution proposed or considered
- Analysis of the case
- Solutions considered and/or chosen
- Outcome
- Recommendations
- Lessons learned
- Potential improvements
How to use the case studies
The EUniverse consortium collected these case studies to serve two main purposes:
- Benchmarking & Practical Application: Compare institutional approaches across diverse contexts, evaluate proven strategies, and adapt effective solutions to fit your own institution.
- Collaboration & Strategic Discussion: Empower internationalisation networks to spark meaningful dialogue, host targeted workshops, and form working groups around shared challenges.
- Date: 02 October 2026